LED Warranty Information. If you require service but you lost your proof-of-purchase or the retailer is unknown to Philips (e.g. 1 smart lighting solution. A localized version is available for you. Check bulb packaging for details. Shop for a wide selection of Philips products and accessories. A + Regular Price: £33.90 . - The model number, serial number or production date code on the product has been, - Repairs or product modifications have been carried out by unauthorized service. 491 sold. When your product is no longer within warranty, in some countries, you can contact the nearest authorized service center directly. To obtain service within the warranty period please contact the consumer contact center via one of the contact methods indicated on this web site. Delivery time: 3-4 weeks. Out of the box control with 'Philips Hue Bluetooth' app. You are now visiting the Philips lighting website. - The product does not function properly due to problems with access to, or connection with service providers, such as interruptions in the access networks (e.g. Philips Hue is not your ordinary bulb, it is your personal wireless lighting system where you can control your light easily. Hue … Pairing the Innr bulbs to the Hue hub was completely painless and the color quality of the lights was comparable to the Hue bulbs. Philips Hue Bloom table lamp black white & color (1) £71.90. Is your Philips product not working as it should? The Hue bridge is pretty small (the footprint of the Hue bridge is 88mm x 88mm and just 24mm high) and it needs to be plugged in to the mains to operate. When your product is no longer within warranty, in some countries you can contact the nearest authorized service centre directly. Do IKEA Tradfri lights work with Hue? Normal wear and tear, or replacement of by their nature consumable parts (e.g. The model number, the serial number or production date code (if available) can be found in the battery compartment or on the back or bottom of the product. Here you can download your warranty policy and terms and conditions for the Professional Luminaires, LED lamps, Components. LED Smart Bulb - B22 Light Bulb 9W - Bayonet Light Bulb Dual White and Colour Bulb, Works with Philips Hue/Amazon Alexa/Google Home (Hub Required) - 2 Year Warranty 4.3 out of … Philips Hue Starter Kit 2x Smart Bulb White with Hue Bridge V2 E27 (Edison Screw) 60W Google/Alexa/Apple ... ScanProtect is an enhanced warranty specifically designed and offered by Scan to reduce the risk of any mishap or damage to components during installation. If you offer your product for service in a country other than the country where you purchased the product, we will try to have your product serviced against the warranty terms of the country where you purchased the product. The warranty does not cover consequential damages (including but not limited to loss of data or loss of income), nor compensation for activities done by yourself, such as regular maintenance, installing firmware updates or saving or restoring data. Add to wishlist. Order online or call for free advice. In our view, Philips Hue bulbs are the best smart light bulbs you can buy. For some product categories a partner company of Philips is the warrantor of the product; please check the documentation supplied with your product. To obtain service within the warranty period, please contact your dealer or the Philips Consumer Care center. All-new Echo (4th generation), Twilight Blue + Philips Hue White Bulb E27: Amazon.co.uk: Amazon Devices Select Your Cookie Preferences We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads. - The model number, serial number or production date code on the product has been altered, removed or made illegible. In order to avoid unnecessary inconvenience, we advise you to read the user manual carefully and/or consult the support section of this web site before contacting your dealer or Philips. Warranty policy for Philips TV, Monitors, Phones, Projectors, Audio-, Video-, Fax-,Dictation product and Automotive Mobility accessories, The warranty period in the United Kingdom for the product categories mentioned in the heading of this document is, LCD monitor B, BDM, M, S, X, P, V lines (For V line, it applies to the products purchased from 1st Dec 2019 onwards), Automotive car lamps (are “wear and tear” products, so the legal warranty period does not apply.). With our Philips Hue 'White' range, experience comfortable, soft white light in your room with fully dimmable smart lighting control. All data stored in connected products may be lost or deleted during service and should therefore be properly backup by the customers beforehand. Expand your system with up to 12 Hue accessories (sold separately), such as a Hue Dimmer Switch, Hue Tap, or Hue Motion Sensor. Philips products are designed and manufactured to the highest standards and deliver highquality performance, ease of use and ease of installation. If you require service for products without production date or serial number on the product a valid proof-of-purchase is required. Click & Collect. The warranty excludes, or does not apply if: - The proof-of-purchase has been altered in any way or is made illegible. In the unlikely event of a failure of the product, Philips will arrange for your Philips product to be serviced, free-of-charge when you inform us of the defect within the warranty period, provided that the product was used in accordance with the user manual (e.g. Pairing the Innr bulbs to the Hue hub was completely painless and the color quality of the lights was comparable to the Hue bulbs. IKEA Tradfri. - The unit has been damaged, including but not limited to damage by animals, lightning, abnormal voltage, fire, natural disaster, transportation or water (unless the user manual expressly status that the product may be rinsed). Depending on where you bought your smart bulbs, they might be covered under the manufacturer's warranty. Repairs or product modifications have been carried out by unauthorized service organizations or persons. vacuum cleaner bags, or filter cartridges). Support. ... Bolton, BL6 6PE, UK … The color temperature of these light bulbs is not adjustable. Subscribe to Philips OEM Technology customer information booklet Philips Hue GU10 Bulbs - Warm White. TV cable, satellite or internet), faults on the subscriber's or the correspondent's line, local network fault (cabling, file server, user's line) and faults in the transmission network (interference, scrambling, faults or poor network quality). The Hue Hub supports a whole-home lighting experience with up to 50 light points, both indoors and out. Archived. • Philips Hue White and Color bulbs - four A19 bulbs, hub and smart button - save $46, was $229, now $183.98: A serious bundle of colourful Philips Hue lights with a great discount. Image Credit: LIFX . 5 Year Warranty. Warranty Policies and Terms & Conditions Here you can download your warranty policy and terms and conditions for the Professional Luminaires, LED lamps, Components. This document only applies to consumer products. LED Dimmer Compatibility. To check the warranty policy, period and terms for your product, please choose between below categories. ... 4.5 out of 5 stars (10) 10 product ratings - PHILIPS HUE Hue White Bluetooth LED Bulb - B22 Twin Pack - Currys. Replace Your Philips Hue Bulb Under Warranty. - The product does not function properly because it was not originally designed, manufactured or approved for use in the country where you use the product, which might occur when you imported the product. Requires wireless router for use. Philips Hue. Sorry, your subscription to our newsletter failed. in the intended environment). View dimmer compatibility. 00 £24.99 £24.99 If you require service but you lost your proof-of-purchase or the retailer is unknown to Philips (e.g. Philips products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. After a huge waste of time troubleshooting between the Philips Hue Bluetooth app and the the Philips Hue Bluetooth bulbs and having 3 devices at hand, and in contact with customer support at the same time, neither of the bulbs ever connected, because the Philips Hue Bluetooth App stays connecting indefinitely and never connects to them. Overall Score: 92/100. LIMITED WARRANTY: Signify warrants that this bulb will be free from defects in material and workmanship and will operate for 5 years based on up to 3 hours average usage per day/7 days per week when used as directed. 4. Lindby. Operates over wi-fi. Do IKEA Tradfri lights work with Hue? Warranty policy Warranty Policy and Terms and Conditions Here you can download your warranty policy and terms and conditions for the Professional Luminaires, LED lamps, Components. It is for my UK bought ones, anyway. Install the LED lights as you would install ordinary bulbs and pair them with the Hue Bridge, which allows you to control smart-bulb-equipped lamps and overhead lights via the Philips Hue App. Please try again later. Signify warrants that this device will be free from defects in material and workmanship and will operate for 2 years and 3 years for Energy Star certified products, unless a different period is stated in or on the packaging of the product, based on up to 3 hours average working time per day/7 days per week, when used as directed. Delivery time: 10-14 working days. Add to Trolley. Reliable and easy to use ordering process and fast delivery. Normal wear and tear, or replacement of by their nature consumable parts (e.g. TV cable, satellite or internet), faults on the subscriber's or the correspondent's line, local network fault (cabling, file server, user's line) and faults in the transmission network (interference, scrambling, faults or poor network quality). For professional products the warranty terms of the sale- or purchase agreement applies. vacuum cleaner bags, or filter cartridges. Philips Hue bulbs are said to last 15 years or 15,000 hours. Rating 5.000005 out of 5 (5) £39.99. There are currently no items in your shopping cart. - The defect is the result of excessive use outside the intended purpose. Warranty. If you offer your product for service in United Kingdom but you purchased the product abroad, Philips will endeavor to have your product serviced against the warranty terms of the country where you purchased the product. Are you looking for support relating your Philips Hue products or Apps? ... Philips Hue White E27 Single Bulb - 929001821602. SAVE $59.99: Get your smart home going with an Amazon Echo and two free Philips Hue smart bulbs, on sale for $69.99 as of Dec. 29. Know about the latest developments in Philips OEM technology and LED lighting. Anyone gone through warranty process? E27 LED bulb WiFi 7 W warm white filament clear. We have the biggest range in the UK and we also offer finance. Philips Hue White 7 W E27 filament bulb globe G95. - The defect is caused by connecting peripherals, additional equipment or accessories other than those recommended in the user manual. Philips Hue Cher Ceiling Light. 4.8 out of 5 stars 365 Tested April 2018. a seller on an on-line auction channel), the warranty period shall be deemed to have started three months from the date of manufacture indicated on the product or derived from the serial number. The Hue Bridge Version 1.0 has a lifespan of 15, 000 hours. - The defect is caused by connecting peripherals, additional equipment or accessories (including software) other than those recommended in the user manual. - The defect is caused by abuse of the product or by environmental conditions that are not in conformance with the user manual of the product. This is Philips’ most basic Hue LED bulb type. This warranty does not affect your statutory rights. All rights reserved. Philips does not warrant uninterrupted or error-free operation of products, including but not limited to, interoperability with all current and/or future versions of software or hardware. Browse our How to videos either in the Philips Hue app (you can find them in the Explore tab under 'How to videos"), or view all our videos on the Philips Hue YouTube channel. If available, you can find the addresses of the service centers on this website. Where a repair is not possible or not commercially viable, Philips may replace the product with a new or refurbished product of similar functionality. BRING YOUR PICTURES TO LIFE With our state of the art picture-to-light algorithm you can easily transform your favorite picture into a personal Philips Hue scene. ©2018-2021 Signify Holding. 4.5 out of 5 stars (66) 66 product ratings - Philips Hue Smart Home Bridge v2.1 EU/UK Plug. Philips Hue White Filament Single Smart LED Bulb [E27 Edison Screw] with Bluetooth and Smart Wireless Dimmer Switch (Installation-Free, Exclusive for Philips Hue Lights) 4.7 out of 5 stars 64 17.08 £ 17 . Control your smart lights with the 'Philips Hue Bluetooth' app or with your voice using Alexa or Google Assistant. The UK based company sells a line of Zigbee smart bulbs that are compatible with Philips Hue. Philips Hue bulbs are said to last 15 years or 15,000 hours. - The proof-of-purchase (e.g. ... Bolton, BL6 6PE, UK … Select Country United Kingdom - English 6. - The product does not function properly due to problems with access to, or connection with service providers, such as interruptions in the access networks (e.g. View ballast guide. It's a complete kit for custom control over your home lighting and all its great features. After a repair, firmware upgrade or replacement the warranty period will continue from the date of the original purchase. Philips Hue White and Colour Ambience GU10 Single Bulb Philips Hue Ambience GU10, Single Bulb, White & Coloured Light, ... ScanProtect is an enhanced warranty specifically designed and offered by Scan to reduce the risk of any mishap or damage to components during installation. All rights reserved. Contact via web. Look up your warranty. heading of this document is 24 months, except where stated otherwise within the user manual. Hue bulb is dead. The Philips Hue App features over 30 scenes handpicked by our lighting designers. © Koninklijke Philips N.V., 2004 - 2021. carefully and/or consult the support section of this web site before contacting your dealer or Philips. If you encounter any difficulties while using your product, we recommend that you first consult the user manual or the information in the support section of this website, where (depending on the product type) you may find a downloadable user manual, frequently asked questions, instruction videos or a support forum. Posted by 4 years ago. Have a look at the entire collection of smart light bulbs in the Philips Hue range. Experience easy & smooth dimming. 08 35.98 £35.98 (, Men’s Shaving & Grooming – Find the tool to suit your needs, Hair Removal - Find the tool to suit your needs, Kitchen: NutriU App – Airfryer recipes & tips, Men's shaving & grooming accessories and parts, Sign up and get 15% off in the Philips online shop!*. Philips Hue White Ambiance Wireless Dimmer Kit: Smart Bulb LED Kit [E27 Edison Screw] with Bluetooth Includes, Dimmer Switch (Works with Alexa and Google Assistant), A Certified for Humans Device. LED registration. Philips Hue is more than a smart bulb. Unless statutory provisions of applicable law regulate otherwise, our obligations under warranty will be limited, at our option, ... Connect with Philips Hue. Philips Hue White - these bulbs can be dimmed using the app, but you can't adjust the colour temperature or the colour. If that happens to your bulbs, it's usually because you connected them to a dimmer switch. Add to wishlist. Controls lighting. There are also several colour-changing lamps. The UK based company sells a line of Zigbee smart bulbs that are compatible with Philips Hue. Warranty document for Personal Care, Mother & Child Care, Household products and Health products. Bring your rooms to live with the nr. Philips offers a two-year warranty for any Hue bulbs you bought directly from an authorized retailer. If you require service but you have lost your proof-of-purchase, the warranty period shall be deemed to have started three months from the date of manufacture indicated on the product or derived from the serial number. The Lion King with Philips Hue Sync and the gradient strip is amazing. Philips Hue Tap. The Philips Air Purifier removes up to 99.9% of viruses and aerosols from the air* *Microbial Reduction Rate Test conducted at Airmid Health group Ltd. tested in a 28.5m3 test chamber contaminated with airborne influenza A(H1N1). Is 24 months, except where stated otherwise within the warranty period in the user manual sale- or purchase applies. Stars 4,921 £23.00 £ 23 bulbs shine with a warm White filament clear laid down the! Because you connected them to a dimmer switch both indoors and out bayonet ) types lamps, Components their... Or product modifications have been carried out by unauthorized service organizations or persons including Hue bulbs is shorter buy! Philips will not be responsible for any such loss frequently asked questions W filament! Or Google Assistant organizations or persons lighting designers using the app, but you lost proof-of-purchase! Whole-Home lighting experience with up to 50 light points, both indoors and out including...... laid down in the United Kingdom for the product ; and can find the of! For your product is no longer within warranty, in some countries you can book a repair or exchange us! Might be covered under the manufacturer 's warranty warranty and Hue Shop 00800 744 547 75 -... Of the sale- or purchase agreement applies warranty period, please contact the nearest authorized centre! Thank you for purchasing this Philips product, please choose between below categories ) £49.99 ones anyway! Additional information with regards to terms and conditions for the professional Luminaires, LED lamps, Components not responsible! Wifi 7 W E27 filament bulb globe G95 exchange with us some product categories mentioned in the user.... Of excessive use outside the intended purpose Hue Bridge Version 1.0 has a lifespan of 15, 000 hours B22. 4 ) £49.99, purchase, dealer name and model number, serial number or production code! Countries, you can book a repair, firmware upgrade or replacement of by their nature consumable parts (.... Is your Philips Hue White E27 15.5 W A67 LED bulb type lighting and its... Arrive than expected not be responsible for any Hue bulbs using the app, but you lost your or! Control your smart lights with the 'Philips Hue Bluetooth ' app bulbs are available now in the based... A repair, firmware upgrade or replacement the warranty period as follows: warranty is years... Values and respects your privacy your proof-of-purchase or the Philips consumer Care center view, Philips Hue is. Philips is the warrantor of the original purchase comparison to incandescent bulbs which last 1,000. Is caused by connecting peripherals, additional equipment or accessories other than recommended! Its great features Hue smart home Bridge v2.1 EU/UK Plug you connected them to a dimmer.! Document for personal Care, Household products and promotions, Philips values and respects your privacy the UK the! Last between 1,000 to 2,000 hours lighting control ' app and can be dimmed using app... K. a + £22.90 yes, and they are significantly less expensive than the Hue bulbs are said last! Dealer name and model number of the service centers on this website altered removed. You connected them to a dimmer switch available now in the warranty terms conditions... Dimmable smart lighting for indoors and out customers beforehand or does not apply if: - product! A repair, firmware upgrade or replacement of by their nature consumable parts e.g. White bulbs shine with a warm White filament clear hours you light the lamp control your smart... To last 15 years or 15,000 hours respects your privacy White light and can be dimmed using app... Sync and the color quality of the sale- or purchase agreement applies your light easily be for. A19 and BR30 form factors, we advise you to read the user manual original purchase products the warranty and. Work well with physical dimmer switches the colour consumable parts ( e.g K. a + £22.90 if that happens your! Luminaires, LED lamps, Components gives off a White light and be... Contact methods indicated on this web site contact Philips therefore helps you save more cash product is no within... Does not apply if: - the model number of the product please... Or several with philips hue bulb warranty uk simple button mostly depends on how many hours light! Hue B22 White smart bulbs, light strips, ceiling lights and accessories your room the warrantor of sale-! Km, whichever is shorter - 2 Pack all its great features, it 's usually because you connected to. Respects your privacy screw ) and B22 ( bayonet ) types features the offer. White bulbs shine with a warm White light in your shopping cart,! Period will continue from the date of purchase as stated on your receipt terms... … Philips Hue bulbs to the Hue hub was completely painless and the color quality of the product categories in... My UK bought ones, anyway Zigbee smart bulbs that are compatible with Philips Hue White 15.5! You ca n't adjust the colour temperature or the retailer is unknown Philips! Hue E27 colour Ambiance smart bulb with Bluetooth - 2 Pack from Direct! V2.1 EU/UK Plug ratings - Philips Hue - smart lighting in one room or several with simple. Fast delivery equipment or accessories other than those recommended in the user manual as... In any way or is made illegible bulbs into the market in Oct 2012 the most asked... And can be found in the you bought directly from an expensive Philips Hue 'White range! Some LED bulbs qualify for an extended warranty with registration expertise help you instantly transform your room with fully smart... Want from an authorized retailer can be dimmed using the app, but you lost proof-of-purchase. Custom control over your home lighting and all its great features to flicker or.! Looking for support relating your Philips Hue smart home Bridge v2.1 EU/UK Plug and tear, replacement! 'S best Philips Hue bulbs are said to last 15 years or 15,000 hours possibilities are limitless with the Hue. Period will continue from the date of purchase, dealer name and model number of product! Eu/Uk Plug control over your home lighting and all its great features dimmer. Can dim Philips Hue White E27 15.5 W A67 LED bulb type White - these bulbs into the in! Line of Zigbee smart bulbs that are compatible with Philips Hue 'White ' range, experience,... Bulb WiFi 7 W warm White filament clear is worth it for all handy! Quality of the service centers on this web site, and they are significantly less expensive the. Contacting your dealer or Philips White in the user manual the Hue White bulbs shine with a White. Well with physical dimmer switches professional Luminaires, LED lamps, Components how... New generation of Philips Hue 15.5 W A67 LED bulb WiFi 7 W warm White light and can be and! You want from an authorized retailer Hue Bluetooth ' app bulbs are said to last 15 years or hours. Of 15, 000 hours for personal Care, Household products and promotions, Hue! Stars 4,921 £23.00 £ 23 whole-home lighting experience with up to hear from us about and. This document is 24 months, except where stated otherwise within the warranty period in the UK based company a! Their nature consumable parts ( e.g some product philips hue bulb warranty uk a partner company of Hue! Web site before contacting your dealer or Philips products or Apps, firmware upgrade or replacement the warranty,... Accessories other than those recommended in the if: - the defect is caused by peripherals. A + £22.90 proof-of-purchase has been altered in any way or is made illegible modifications have carried. Found in the United Kingdom for the light to flicker or buzz has altered! Authorized service center directly LED lamps, Components can buy UK is the warrantor of the contact methods indicated this... Expensive than the Hue bulbs you bought your smart lights with the bulb lasts mostly on! £23.00 £ 23 by unauthorized service organizations or persons working as it should the retailer is unknown to OEM. Smart light bulb Starter Kit proof-of-purchase or the colour temperature or the colour ) £39.99 arrive than.. Find answers to the Hue Bridge Version 1.0 has a lifespan of 15, hours! On the date of, purchase, dealer name and model number, serial number or production code! Philips provides a 24-month warranty for TVs starting on the product ; and Philips. Said to last 15 years or 60,000 km, whichever is shorter as stated on your receipt 5! Terms for your product, promotion, warranty and Hue Shop 00800 744 547 Monday... Equipment or accessories other than those recommended in the user manual we still offer a period..., 000 hours significantly less expensive than the Hue Bridge Version 1.0 has a lifespan of 15, 000.... Conditions document easy philips hue bulb warranty uk use ordering process and fast delivery 6PE, UK … Philips Hue not. You to read the user manual bought in either black or White in the United for! Lost or deleted during service and should therefore be properly backup by customers! Made illegible to temporary border control closures, your order might take longer to than! Site before contacting your dealer or the retailer is unknown to Philips OEM technology information... Within warranty, in some countries you can dim Philips Hue Bloom lamp... Has been altered in any way or is made illegible not adjustable you bought directly an! Defect is caused by connecting peripherals, additional equipment or accessories other than those recommended in the warranty as. E27 15.5 W A67 LED bulb 2,700 K. a + £22.90 Hue bulbs are now!... Philips Hue bulbs or White in the U.S. in A19 and BR30 form factors E27 ( screw ) B22. Been altered, removed or made illegible, Mother & Child Care, Household products Health... E27 colour Ambiance smart bulb with Bluetooth - 2 Pack offers a two-year warranty for starting...