Restart your device to resolve most intermittent issues or if it is unresponsive. i checked everything and then thought of putting the Lutron hub on a separate network/connection/wireless SSID by itself and have the echo dot connect to the same network - thus reducing the number of potential conflicting network devices. 2 singles that use Jinvoo. Arranging a UPS for power backup might be the right solution but what if you want security from a potential power outage. If you “replace device” it will automatically: 1.) Some UPS systems can even send you a notification of a power outage even when you … I can use the app and the button on the plugs to control them but alexa either says the device is unresponsive or she says "ok" but the device does not respond. To restart your device: Unplug your device or the power adapter from the power outlet. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. I have been using a Fanlinc and a 2441TH Thermostat with a ISY994i for about 4 months now. The Power-On Behavior feature is most useful when you lose power, but you can test it by hitting your light switch and turning your lights on and off. There are several reasons why an Echo device may appear offline, unable to respond to Alexa. For devices with removable batteries, remove and reinsert the batteries to restart the device… Then plug it back in. 1 power strip that uses Jinvoo. Open the Alexa app on your smartphone or tablet, to connect your device to a Wi-Fi network and register it to your Amazon account. The Alexa app on your smartphone or Echo device might be outdated, or the Echo might not be connected to power. This morning they all stopped responding. My amazon echo was plugged in during a power outage, and now that the power is back, the echo has the power light above the cable on, and when I hit the mute button on top, the red mic lights up, but the light ring, speakers, and microphone don't work. Add the new device in all the SmartApps where the old device was. Causes of Alexa Saying the Echo Is Offline . Power outages are a pain, especially if you are listening to music from power-dependent devices like Amazon Alexa. USA 3 Posts. 2.) I have 3 different brands of smart plugs. The big benefit here is SmartApps. 1 single that uses Smart Life. The Wi-Fi may be spotty or malfunctioning, or the … The reason I ask is that if this is the case, the better method to do this would be to use the ‘replace’ device in the Mobile app vs. add new device. Restart Your Alexa Enabled Device. Posted - 01/19/2015 : 04:19:14 AM . Power outage screwed up some parts but not others Hi everyone! 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